One word: wow. The amount of work done, meetings attended,
and experiences had in a few days was impressive. I didn’t think I had it in me after getting
well under eight hours of sleep per night, but somehow our group pulled
through. The work was daunting, but at the very least it was interesting.
Looking back, it wasn't so much work but a life learning experience. I was able to learn many different things
about the sharing economy. Our group was able to attend three different meal-sharing experiences, take a cookie-baking class for the attractions piece, try-out Getaround as well as stay in a HomeAway property. We visiting the AirBNB, Uber, and Feastly offices and were presented to by some very impressive employees. One piece I
took away is that the companies we all studied still have a long way to
go. All of the groups were able to
recommend very specific and concrete improvement opportunities and a lot focused
on Customer Service. Another thing I
learned was that these companies are very inconsistent. Just because I had a good experience
somewhere or with a specific company, it doesn’t mean someone else will have
the same experience. I also learned that
you don’t have to be 50 years old to start a company; you have to be
passionate regardless your age. The fact that I knew almost nothing about the
sharing economy only a few short months ago, now seems unreal.
Overall, the trip to San Francisco was definitely a lot of
work, but in exchange, I received a lot of knowledge on an extremely
interesting and growing industry.
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